
hannah
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Recent activity by hannah-
What is Prodigi Pro?
Prodigi Pro is our premium subscription service designed to help your print on demand business grow faster, operate more profitably and present your brand at a higher level. With discounted pricing...
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What are the key benefits of Prodigi Pro?
Prodigi Pro offers a wide range of benefits designed to elevate your print on demand business, including: 10-25% discount across our product ranges 75% savings on all custom packaging inserts ...
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Spiral notebooks (fully customisable): File set up guidelines
File set up and sizes The number of pages for our fully customisable spiral notebooks is 122 pages, including the front and back covers. Please supply four separate PDFs: front cover, back cover, a...
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Paperback notebooks (fully customisable): File set up guidelines
File set up and sizes The number of pages for our fully customisable paperback notebooks is 122 pages, including the front and back covers. Please supply four separate PDFs: front cover, back cover...
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Why hasn't my sales channel order pulled through to Prodigi?
If you have received an order for your Etsy/Shopify/WooCommerce/Squarespace/Adobe Commerce/BigCommerce store and it hasn't appeared on your prodigi order dashboard, there are a few things to check....
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Can I create a certificate of authenticity for my orders?
Yes, you can include a certificate of authenticity (CoA) with your orders by using our order pausing feature. This gives you time to upload and attach your custom certificate before the order mov...
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How do I get a list of my orders?
You can export a list of your orders by going to your orders page and pressing the export button in the top right.When you press this, you will get the choice to export a csv of your orders for eit...
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How can I fix the shopify out of stock message?
As orders are printed on demand you shouldn't need to set inventory because they are "Unlimited Inventory"However, if you see the shopify our of stock message, there are a couple of options you can...
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How do I change my billing address?
If you need to change your billing address, you can do this by going to billing section under settings hereIf the new address does not appear valid and will not save, this means that your new addre...
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How much does Prodigi Pro cost?
Prodigi Pro is available on both monthly and annual plans, with annual billing offering the equivalent of two months free. To view the current pricing in your currency, head to the ‘Subscriptions’ ...