hannah
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Recent activity by hannah-
What currency will I be charged in?
Your default currency can be either USD, GBP or EUR and you set this when you create your account with us. You will see prices in your chosen currency when you press our View Details or info button...
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How do I delete or remove a product from your sales channel?
Unfortunately it is not currently possible to delete or remove a product from the sales channel, however, this is on our roadmap as a future feature to be added.You can mark a product to not be ful...
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How do I set the thumbnail image for my sales channel product?
The thumbnail image that shows on our site is the first product image sent along with the product details from your store. We only sync images that are at a product level not at a variant level so ...
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What are Prodigi's Manufacturing Addresses?
Our in-house manufacturing facilities are located in the UK, the US and mainland Europe, supported by a global network of print on demand fulfilment partners.AltonUnit 20Caker Stream RoadAltonHamps...
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How do I create a photo book?
To print photo books with us, you need to create the complete photo book pdf before sending it to us to print.We have the below guides to help you set these up correctlyHardcover photo bookhttps://...
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How do I add a message to a card and/or a back image?
We can print on the front, back and inside of cards however you need to upload these in one image file. It is not currently possible to add multiple images to the card template within the prodigi d...
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How do I create or design a product?
We're currently in the process of developing a feature that will allow you to create products within Prodigi and publish them directly to your store. In the meantime, we have a wide range of free r...
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How should I set up shipping for my store?
Prodigi manufactures products in different locations around the world. This allows us to keep delivery costs and times low by shipping the order from the location closest to your customer. How much...
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Are there any set up fees?
No there are zero setting up fees! Prodigi is free to use, with no setup fees or monthly subscriptions.We will only charge you for orders you place once an order is sent to production (so if you ha...
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What is the difference between OSS and IOSS?
The One Stop Shop (OSS) and Import One Stop Shop (IOSS) both aim to simplify VAT declaration and payment for B2C sales, but they serve different purposes. OSS is designed for merchants selling goo...