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If you notice your Prodigi Pro discount doesn’t appear at the checkout, please contact our customer services team on this form. We'll double check your subscription status and ensure you receive yo...

All Prodigi Pro benefits are automatically applied to your account immediately upon successful subscription.

Prodigi Enterprise is a custom plan designed for those with high-volume requirements. It includes all Pro features plus additional premium benefits tailored to enterprise-level businesses.  If you'...

Prodigi Pro plans come with fixed pricing. If you're looking for tailored pricing based on high order volumes, our Enterprise plan might be a better fit. Just reach out to sales@prodigi.com for mor...

As Prodigi Pro is a service, we charge 20% VAT for merchants based in the UK. For merchants outside the UK, no tax is charged.

We don't currently offer a free trial for Prodigi Pro, but you can cancel at any time and enjoy all your benefits until the end of your billing period.

No, there's no minimum commitment period. You can cancel Prodigi Pro at any time.

Prodigi Pro is non-refundable, but you’re free to cancel whenever you like. Your benefits will remain active until the end of your current paid period.

If a payment fails, we’ll notify you by email and give you three days to update your payment details. If no action is taken, your Pro benefits will be paused. You can reactivate your subscription a...

To cancel your Prodigi Pro subscription, please switch your account to a Core (free) subscription in the subscription section of the Prodigi dashboard. Your Pro benefits will remain active until th...