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The One Stop Shop (OSS) is an EU system designed to simplify VAT compliance for businesses based in the EU that sell goods or services online to customers across EU Member States. With OSS, busines...

VAT in the EU can be complex. If you’re unsure how to comply with EU tax laws, we strongly recommend consulting a local tax advisor. However, the EU has introduced several laws and initiatives to m...

Overnight shipping specifically refers to the shipping speed so excludes the production time. If you have ordered with overnight shipping, you will need to allow for production time as all our prod...

File set up and sizes Your content should be the same size as the book size. For example, if creating an A4 book, your content should measure 297 x 210 mm.   Hardcover book sizes Size  Ori...

File set up and sizes Your content should be the same size as the book size. For example, if creating an A4 book, your content should measure 210 x 297 mm.   Softcover book sizes Size  Ori...

File set up and sizes Your content should be the same size as the book size. For example, if creating an A4 book, your content should measure 210 x 297 mm.   Hardcover book sizes Size  Ori...

To find the reference to enter in the box below, please go to your shopify store and check the url - so in the example here- https://admin.shopify.com/store/store-name - you would put store-name in...

By default, we automatically send order confirmation, order shipping and orders needing attention emails to the email address you use to log in to your account.To change your email notification pre...

We’re sorry to see you go! If you’d like to delete your Prodigi account, follow these simple steps: Send an Email – Contact our support team at support@prodigi.com from the email address associat...

If you need to change the email address linked to your Prodigi account, simply follow these steps:Log in to your accountGo to Settings and Account and press the Change buttonYou will then be able t...