We’re based in the UK with offices in Alton and Harrogate. We also have production facilities in the UK, the US and the Netherlands where we manufacture our own products.
We have global fulfilment coverage with partner labs located across most of the world including mainland Europe, USA, Canada, India, Australia and South Korea as well as many additional locations.
Our customer support teams are managed out of the UK; with international teams predominantly focused on our USA and Australian client-bases. This geographic spread enables us to provide 24-hour email support Monday to Friday with additional weekend support.