What is the product preview feature?
The product preview feature is a mockup tool located in the Prodigi dashboard image editor. This tool is available to merchants who use our manual order form, CSV importer or sales channel integrations.
How does the product preview feature differ from the mockup generator?
Our product preview feature offers an enhanced order experience, with both order and mockup creation components conveniently located in one place, eliminating the need to switch between the dashboard and mockup generator.
What types of product previews are available?
Our product preview feature supports hyper-realistic mockups for a wide range of print on demand products, including wall art, stationery and home decor. Each website mockup is designed with realistic lighting, shadows and textures to showcase products from multiple perspectives and help you sell more.
Where in the dashboard is the product preview feature located?
To access the product preview feature, simply log in to your Prodigi dashboard or create a free Prodigi account for access and follow the steps below depending on which solution you use to fulfil your orders:
Manual order form
- Select ‘Create order’ from the menu on the left-hand side
- Choose your destination country (the location you want us to ship your order to)
- Type in the product you’re looking for or copy and paste a specific SKU
- Click ‘Add to basket’ on the desired product, followed by ‘Add image’
- Upload a new image or select one from your image library
- Click ‘Edit’ to open the image editor
- If a product preview is available for the product you’ve selected, you’ll see two buttons labelled, ‘Design view’ and ‘Mockup view’ in the top left-hand corner of the screen
- Click ‘Mockup view’ to see the product preview and download a high-quality image file
CSV importer
- Select ‘Import orders’ from the menu on the left-hand side
- Upload your CSV file
- Under the print image section, click ‘Edit image’
- Click ‘Edit’ to open the image editor
- If a product preview is available for the product you’ve selected, you’ll see two buttons labelled, ‘Design view’ and ‘Mockup view’ in the top left-hand corner of the screen
- Click ‘Mockup view’ to see the product preview and download a high-quality image file
Sales channel integrations
- Select ‘Sales channels’ from the menu on the left-hand side
- Either follow the steps to set up your sales channel for integration or click ‘Configure’ next to an existing connection
- Click on the listing that you’d like to configure
- Choose a product from our catalogue
- The image editor will open automatically. Click on ‘Add image’ and select an image from your image library or upload a new image
- If a product preview is available for the product you’ve selected, you’ll see two buttons labelled, ‘Design view’ and ‘Mockup view’ in the top left-hand corner of the screen
Click ‘Mockup view’ to see the product preview and download a high-quality image file
Where supported, our product preview feature will display three distinct 3D images, each showcasing the product from a different angle. In contrast, products with non-3D mockups will show a single flat image preview.
Is the product preview dynamic? Does it update in real-time as changes are made?
Yes, the product preview is dynamic. It will change to reflect any changes made to the uploaded artwork in the ‘Design view’, providing an accurate representation of the final product.
How do I download my product preview?
After clicking ‘Mockup view’, select ‘Download full-size mockup’. Your product preview will then download and appear in your device’s downloads list.
Where can I use the product previews I’ve created?
Anywhere you like! You can use product previews in your store’s product listings, on social media or for marketing purposes.
How is the availability of product previews determined?
We’re working our way through our entire product catalogue, starting with our bestselling print on demand products. You can view all currently available mockups here. If there’s a specific product you’d like us to prioritise, you can also submit a request using the drop-down menu on the same page.
How do I know if a product doesn’t have a preview available?
If no preview is available for the product you’ve selected, the ‘Design view’ and ‘Mockup view’ buttons won’t be visible in the image editor.