If you've added a new product or variant to your etsy store, wix store, woocommerce store, squarespace store, bigcommerce store or etsy store, it usually appears on our side within a couple of minutes but it can sometimes take up to an hour. If it still hasn't appeared within an hour, there's a few things to check
1) please check if your connection needs re-authorising by going to https://dashboard.prodigi.com/sales-channels (it will have a link to re-authorise if it does need this)
2) please check the new products are either in active or draft status on your store (we don't import products if they have a different status to one of these)
3) please check store is not in holiday mode as this can stop imports
if you have done all of the above and the product/variations still haven't appeared, please send screenshots of the missing products to the support so we can start an investigation help resolve this for you as soon as possible.