Yes, you can include a certificate of authenticity (CoA) with your orders by using our order pausing feature. This gives you time to upload and attach your custom certificate before the order moves into production.
Here’s how to do it:
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Enable order pausing
In your Prodigi dashboard, go to ‘Account > Preferences’ to set an order delay. You can choose to pause orders for 2, 6 or 24 hours, or pause them indefinitely until you manually submit them.
2. Download the CoA template
Use our ready-made certificate templates, available here, to create your custom certificate of authenticity.
3. Upload your certificate as a branded insert
While the order is paused, open it in your dashboard and upload your completed certificate using the branded insert option. We’ll print and include it in the package with your product.
4. Submit your order
Once everything is in place, click ‘Submit’ to send the order to production. If you’ve set a timed delay, the order will automatically process once that time has passed. Alternatively, you can submit it manually at any time.